Returns & Exchanges

At Atlas Coffee Club®, we strive for your complete satisfaction with every roast; however, due to the perishable nature of coffee, we are unable to accept returns on roasted beans. If your order is damaged or doesn't meet our quality standards, please reach out so we can make it right.

Return Process

• 1.
  Contact Support

  Email our support team within 30 days of your delivery date with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  For items damaged during transit, please include a clear photo of the packaging and the product to help us expedite your claim.

• 3.
  Review Process

  Our coffee experts will review your request within 2 business days to determine eligibility for a replacement or store credit.

• 4.
  Resolution

  Once approved, we will immediately process a fresh shipment of your coffee or issue a credit to your account for future explorations.